Shine Decor 120V Led Strip Neon Light Customer FAQs

You can find answers to Shine Decor customers' frequently asked questions about 120v led strip light FAQ. Like how to cut? largest length? can be hardwired? 90-degree install solution and so on.

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Important warning:

Our 110V-120V IP65 LED strip neon light is not for the pool or similar background, it is dangerous to cause electric shock. IP 65 LED neon strip light is only for outdoor lighting. IP67 waterproof rate can be used poolside, and the IP68 waterproof rate neon strip is used underwater.

 

Note: Shine Decor has an IP68 24V smart RGB strip special for swimming, you can search on our website to find this product. But couldn't use our 110V led neon strip for the pool or similar background.

Have any questions feel free to contact us by email: info@shine-decor.com.

 

1. Do your led neon rope light and LED strip light do a 90-degree install or bend?

60° soft angle installation. When for 90 angles, leave a 60° soft angle in the corner and use mounting clips in turning places as the below picture shows. Mounting clips are included in each neon rope light pack.

Note: Our neon rope light and led strip light do not bend at 90°. Please do not fold and over bend the light.

60 degree installation at corner showing sample check the pictures below.

 

• Generally we have the connector pack including the connection wire as below shows. We are wondering if the connection wire is helpful for the corner installation.
• Led neon light need connector pack please search connector pack can find this product. Led neon light we dont have L type connector pack, only have straight connector pack.
• Led strip light needs a connector pack choose eco strip have 90 degree connector packs.

 

 

2.Can I bend the led rope/strip lights?

Yes, rope lights are more flexible than strip lights and can be bent in all directions. However, you cannot crimp the rope lights or make a sharp 90-degree bend. The LED strip lights are flexible enough to be wrapped around a pole or railing but can not bend laterally.

For turning sharp angles with the LED neon rope light you can do 60 degree bend and led strip you will be required to use an L connector or female-to-female extension at the cut mark.

 

Important notice:

• The neon light strip minimum bending radius is 4cm/1.57 inches.
• To avoid damaging led neon rope lights ensure that a bening or curves have a diameter of greater than 4cm.
• Do not bend the LED neon rope light at sharp angles, this will damage the internal circuitry and void the warranty. Note: Our neon rope light and led strip light do not bend at 90°. Please do not fold and over bend the light.
  Repeated and continuous bending of led neon rope lights may damage the internal circuitry and void the warranty.

 

3. What is the smallest unit if I want to cut 120V led strip light or 120V led neon light?

 

The cutting unit for both 120V led strip light and led neon rope light is 0.5m (3.28ft). The cutting point (black dot or blank area) is the only area for cutting otherwise it will damage the circuit.

 

 

Cut more small units 4.45inch want to buy 120V AC LED neon strip light can choose 120V COB LED Strip Neon Rope Light.

 

 

4. Can I hardwire /Wall Switch 120V led strip light and led neon light?

 Yes, LED rope and strip lights are able to be hardwired. Please simply cut off the plug (Plug is the red circle one) to do the hardwired. It would be great if this can be finished by a professional electrician. 

Please always keep the rectifier after the cutting. The rectifier is the big white piece between the plug and the neon light. The connection method as the below picture shows. (Shine Decor COB Strip neon rope light no rectifier also can do hardwire only need to cut the plug)

 

 

5. What is the largest connect length of one 120V led strip light or 120V led neon light?

You can have max 150ft on 1 line. If you need 200ft, you will need to use another outlet, don't hook up to the end of the 150ft section you already made. 

 

6. 120V led strip light and neon strip light can smart control by phone？

Yes, but a separate controller is required. Cut the strip to the desired length and install the smart controller. But Shine Decor led strip lights and led neon lights don't offer smart control function, if you want to smart control your phone, we suggest you buy our silicone neon lights. Those with smart functions and easy to operate.

And need a professional electrician to install will be more using guaranteed after installation, and need to use high quantity and famous brand smart controller. Notice that the power rate must arrive at 500W and output voltage AC110V if you want to buy smart controller.

 

We also don't have brand recommendations. Anyway, we don't recommend you use the smart controller. Because it's a complicated project and may ruin the LED neon lights broken if it does not handle it very great or choose brand controller has a problem. 

 

7.The led strip neon lights wall dimmer /remote dimmer recommendation?

Yes, all of our 120v neon rope lighting can be dimmed by dimmer remote and wall dimmer. Remote Dimmer used for any model led neon strip check on here: https://www.shine-decor.com/products/dimmer-pack

If you want to hardwire use Wall dimmer we suggest you buy a Lutron wall dimmer. choose a wall dimmer with no less than the total length power you need, and the voltage starts from 0V. Please pay attention to the power of the neon rope and the load of your dimmer. How to calculate the power: 6.3W rated power per meter * meter gonna be used. For example: if you purchased our 15M/50FT neon rope light, then the wall dimmer total power will be:6.3W/M*15M=94.5W.

For a specific model please check with Lutron customer services. You can choose for example Lutron DVWCL-153PH-WH, Lutron CTCL-153PR-WH, or another dimmer model from the market, and make sure to hardwire the lights and the dimmer only by a qualified electrician.

 

 

8. How many mounting clips will I need?

Each lighting project is different so the amount of clips required can vary. Generally we recommend that they be used every 6 inches to 1 foot apart. You may require more for mounting around bends or to keep the rope light from sagging between clips.

You can buy extra mounting clips, here is the link: https://www.shine-decor.com/collections/mounting-pack-for-shine-decor-led-neon-light 

 

9.Is it ok to leave the lights out for the winter? What are the temperature exposure recommendations?

Our all led neon strip light working temperture is -4F' TO 120F'. See if this meet your local condition. 

 

10.If you are not sure which accessories to buy?

Please let us know your neon strip Amazon order ID and tell us the accessories part name you want to buy, and we will tell you the right link to buy. We have types led neon lights, if you are not sure please contact us first. Thanks for understanding. 

 

 

11.Cut question

Note: If you cut a small length and you don't want this length anymore, you can use an end cap to seal the end position. Please search "end cap" on our website, can find an extra end cap pack to buy.

 

If you cut the original neon strip light into two or more lengths to use, you will need an extra power cord pack/controller pack to making cutted neon light work again! Search power cord pack or controller pack to buy.

 

12. Don't want to use mounting clips or channel tracks? Can I use glue?

 You can use 3M double-sided tape or adhesive glue to stick.

  

13.What is the different between LED STRIP LIGHT and LED NEON ROPE LIGHT?

LED Strip light and LED neon rope light are essentially the same, they have different light diffusion effects due to their different outer jacket material. You can see individual light bulbs on the LED Strip light when it’s illuminated, whereas you won’t see it on LED neon rope light 

If you want to see bulbs within LED light, you can choose the LED strip light collection on our website.

If you don't want to see bulbs within the led light and dark dots get continuous lighting, please choose the LED neon rope light collection on our website.

 

For decoration purposes, LED neon rope light would be the best choice for creating a lighting atmosphere, while LED strip light tends to be placed hidden from direct view.

In summary, LED neon rope lights are best for decorative lighting purposes or anywhere continuous, 360-degree lighting is desired. LED strip lights with their focused, directional light output are better suited for task lighting or accent lighting in tight spaces requiring more complex shapes and patterns. 

 

14. Buy guide quick reference

1. Buy the brightest white neon rope light choose COB neon.

2. Buy the brightest white led strip choose Plus Strip.

3. Buy Medium-priced white neon and choose Eco neon, Lum neon, and RGB choose Eco RGB neon.

4. Buy Medium-priced white strip and choose the Eco strip.

5. Buy 4000K white strip choose CCT tunable white strip.

6. Buy low luminance white strip and choose the Lite strip.

7. Buy low luminance RGB strip and choose the Lite RGB strip.

8. Buy pool lighting choose 24V IP68 smart RGB strip.

9. Buy high-priced white neon/strip and choose Proselect neon/Proselect strip.

10. Buy holiday rope lights for holiday festival decorating.

11. Buy RGB neon strip light search RGB.

12. Buy smart neon strip search smart.

 

 

15. Website bulk order discount.

1. Meet 10 PCs automatically get 10%OFF. No limit.

2. Meet 5 PCs automatically get 5%OFF. No limit.

3. Meet 20pcs automatically get 15%OFF. No Limit

4. Meet 30pcs automatically get 18%OFF. No Limit

5. Meet 50pcs automatically get 20%OFF. No Limit.

 

Special discount:

1.Use code "WELCOME" get 5%OFF!

2. Meet 100USD auto get 5%OFF.

3. Refer your friends using your refer link Successfully place an order, and you can get 10%OFF. Click the website's lower left corner "reward" gift icon and click refer to friends to get the code.

 

Note: If you have a large quantity and stock need, please contact our email: info@shine-decor.com.